Meet the team: Matthew Long CeMAP

Senior Mortgage Consultant Matthew Long has spent his entire working life helping his clients achieve their life goals in home ownership.

A career in mortgages

Matthew is all about setting and achieving goals of his own, so let’s meet the most sporting member of the Professional Contractor Mortgages team as he turns 40.

Matthew cut his teeth in financial services by joining the Cheltenham & Gloucester Building Society straight from college, working on the helpline for existing mortgage customers. After a short spell at a mortgage broker, he returned to the C & G to become a mortgage adviser after taking his CeMAP qualifications. Matthew went on to become the key adviser for their mortgage and savings customers across the south, covering branches across the south of England and eventually working his way up to manager of the Southampton branch.

Around 10 years ago Matthew set himself two major goals – to get married to the woman of his dreams and to join a specialist contractor mortgage broker. He achieved them both (only a few months apart) and now has a young family and a deep understanding of the needs of contractors and the difficulties they face getting the finance they deserve.

Don’t panic, confidence will return

Decades of experience in the mortgage market, across diverse products and through good times and bad, mean Matthew has seen it all. This gives him a great perspective on the recent chaos in the political arena and the knock-on effect it is having on the economy and the housing market in particular:

“It’s been a rocky time lately but my experiences have made me a better broker. I’ve been around a while now and I’ve seen everything from interest-only endowment mortgages holders struggling to clear their debt to lenders withdrawing their products across the board at the start of Covid. My job is to help people understand the market and the implications of the changes going through and I’m sure that confidence will gradually return. People are waiting to see what will happen, but inflation falling is giving people more confidence and there are some great deals to be had in the property market now. I don’t see a big fall in house prices as demand will always outstrip supply, and I can see the housing market coming back in the spring to summer period.”

Remortgage shock

Despite being cautiously positive overall, Matthew suggests that remortgaging is one area of the market that is in for something of a shock in 2023:

“More than a million fixed-rate mortgages will be expiring this year, and pretty much all of them will have been set at historically low rates. Rates have jumped significantly and some these customers have never known base rates over 2%, so their next mortgage rate could be something of a shock to them. At Cleerly, we will be advising clients on affordability and guiding people around all the refinancing options available to them.”

Building long-term relationships

Matthew joined Cleerlylast year as he felt his previous employer had lost sight of creating relationships with clients, rather than simply getting the paperwork signed and moving on:

“I am lucky in that I love my job – I thrive on helping people achieve their life goals. But it’s not just about the mortgage offer but what happens afterwards, and Cleerly has a different attitude to most brokers in this respect. We’re not a transactional business, we’re a relationship business and follow up with every client at regular intervals during the course of their mortgage.

You get to know your clients better over time, so you can meet their needs as their lives change. In short, we take time to put the client first not the mortgage, and you can see how much that matters to people from our Google and Trustpilot reviews or comments on Linkedin. I love reading them and seeing that we have made a difference.”

We're confident we can help you

If you are looking at a new purchase or to remortgage at the end of your current deal, speak with one of the Cleerly team as soon as possible.

The advice may be to hold tight, but 10 minutes of your time could help form a plan that could save you a lot of money and time in the future.

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