Senior Client Services Manager
Edward Hughes
Ed is a new addition to the Cleerly Client Services team, bringing a wealth of experience from all things service. He has worked in financial services for 15 years for Virgin Money, one of the most recognisable brands in financial services. In his time there he managed customer service teams and branches, with overall responsibility for referring customers to mortgage and insurance advisers. Most of Ed’s non-working hours are spent ‘baby-sitting’ his 14-month-old daughter, despite being told it doesn’t count as baby-sitting when you’re the parent. Away from childcare, Ed loves running whether it’s training for a marathon or up and down a football pitch.
T: 02394 212906
Senior Client Services Manager
Jay-Jorja Slack
JJ is a new colleague in the Client Services team, joining Cleerly from an extensive background in retail-based client service. More recently JJ managed a team in a busy accountancy practice, demonstrating an aptitude for outstanding attention to detail whilst leading others to follow her own high standards. Accountancy’s loss is proving to be a gain for Cleerly’s clients, as JJ is already managing a mortgage caseload. In her spare time JJ loves socialising, and prefers to do that in a different country when time allows. She has already travelled to Majorca, Santorini, Ibiza, as well as various locations in Italy and France.
T: 02394 212909
Senior Client Services Manager
Gigi Kaur
Gigi is a new member of Cleerly’s Client Services team, supporting professional clients with their applications. Before Cleerly, Gigi graduated with a BA (Hons) in Accounting & Finance. She then deployed these skills in industry, latterly in financial services, which led her to a keen interest in mortgages. Gigi’s strengths are an excellent grasp of numbers and attention to detail, skills which are going to be used in her mortgage career – she has just started her mortgage qualifications and plans to be a Mortgage Consultant. Gigi is the most photogenic in the team, having competed for Miss England, and reaching the semi-finals!
T: 02394 212201
Senior Client Services Manager
Hannah Prowting
Hannah joined the Cleerly team in 2023 from another specialist broker. Prior to that she was working in property services, which caused her take a look at a role in mortgages. As Senior Case Manager she frequently has to negotiate with lenders and update clients who are under time pressures. Her focus at Cleerly has been on calm communication, process improvement, and attention to detail. Hannah has recently got the travelling bug, visiting Indonesia. In addition to tackling mountains of work, mountain hiking in Wales is next on the list.
T: 02394 212909
Associate Director - Mortgages & Protection
Simon James
Simon has an impressive CV in financial services, with over 20 years’ experience with some household names. He started out advising on mortgages for Nationwide Building Society, became a protection expert for Aviva, before finding his niche in specialist advice around 10 years ago. Simon leads the mortgage and protection operation at Cleerly's Head Office. He also advises Cleerly clients on mortgage and protection needs, with expertise in solutions that work alongside non-standard incomes. Simon’s key strengths are strong leadership, presenting, and excellent communication. If that wasn’t enough, he’s also a supremely skilled guitarist, boasting a large guitar collection which is growing steadily.
T: 02394 212905
Associate Director - Mortgages
William Coe
Will has been qualified in mortgages for five years, starting his career at Countrywide before joining the Cleerly team three years ago. Since becoming a specialist mortgage broker, Will has rapidly become the go-to adviser in the office for technical queries. He is adept at data analysis, public presenting and finding solutions to complex problems. Will is the most musical member of the office, playing the tuba in competition brass bands, as well as being proficient in a number of different musical instruments.
T: 02394 212903
Senior Mortgage Consultant
Olivia Harland
Olivia is a qualified Senior Mortgage Consultant who has worked with major players like Lloyds and Countrywide early in her career, before becoming a contractor specialist around 10 years ago. This makes Olivia one of the most experienced mortgage specialists at Cleerly. Olivia sees her key strengths as solving complex problems, negotiation with lenders and relationship management. In her spare time, she likes to walk around the Hampshire countryside with her energetic Rottweiler Dorothy, and fine dining when she has a dog-sitter.
T: 02394 212904
Senior Mortgage Consultant
Matthew Long
Matt has worked in a variety of mortgage roles that have given him an encyclopaedic knowledge of how to obtain a mortgage. Starting in underwriting, then becoming an adviser himself; Matt has been a specialist mortgage consultant for 10 years. The reason for Matt’s longevity in mortgages is his attention to detail, client service skills, alongside negotiation skills – especially with mortgage underwriters. Outside of work, Matt likes being outside. He is a keen runner when he’s not being given the run-around by his two children.
T: 02394 212908
Senior Mortgage Consultant
Mark McBurney
Mark recently rejoined the Cleerly team, having taken a break from the industry over the last two years. Mark brings an encyclopaedic knowledge of criteria to the business and enjoys solving complex problems for clients who have struggled elsewhere. Despite his youthful appearance, Mark first qualified as a mortgage adviser in 2006 and has spent a large chunk of his career working in the specialist lending space, first entering the contractor space back in 2013. Away from work Mark is a father of five and as such has limited time for hobbies, but can usually be found watching sport, notably football and boxing, from the sofa.
T: 02394 212902
Senior Mortgage Consultant
Dil Digpal
Dil is one of the rising stars at Cleerly, having joined in 2023 following a very successful start in mortgage advice at Nationwide Building Society. With a background in business analysis and training before that, Dil brings all of the right attributes to be a successful specialist adviser at Cleerly. He has a keen attention to detail, strong analytical skills and excellent communication - especially when presenting. He also has a flair for the creative, having co-authored a book and written several screenplays.
T: 02394 212213
Senior Mortgage Consultant
Lewis Channer
Lewis was a key part of Cleerly’s Client Services team, until he recently joined the advice team. He joined Cleerly in 2023 from another broker firm where he wanted to become a mortgage adviser. When that firm did not follow through, Lewis funded and passed his mortgage qualifications himself, impressing the Cleerly team with his drive and determination, joining as Senior Client Services Manager. It did not take too long before he was promoted to Senior Mortgage Consultant. Lewis is an expert in client service, relationship building and attention to detail. He is also the muscle in the team, holding a black-belt in karate and doing powerlifting in his spare time.
T: 02394 212910
Partnership Manager
Michelle Turbutt
Supporting and building new partnerships to look after clients with complex incomes and offer them competitive mortgage solutions. Michelle has an extensive knowledge of the contracting market with of over 15 years of experience in the industry.
She has worked for one of the largest accountancy firms in the UK and looked after a range of partnerships.
Michelle is passionate about delivering a first-class customer experience and enjoys building and maintaining relationships with her clients.
When she’s not building new partnerships she enjoys travelling, swimming, walking, going out with friends and most of all spending time with her new granddaughter!
Training and Compliance Manager
Steven Clements
Steve was the most experienced consultant at Cleerly, boasting an impressive 20+ years in the specialist mortgage advice sector, before moving into management. He has mainly served contractors during that time, and was instrumental in the development of the flexible contractor lending criteria that is available today. Steve has built his career on understanding his clients’ needs, before delivering a first-class service in meeting those needs. He is therefore very well placed to share his knowledge of compliant advice with the Cleerly team. When he isn't obsessing over clients and team, Steve is an avid golfer ever since he was asked nicely by his wife to give up cricket to spend more time at home.
T: 02394 212902
Business Consultant
Taj Kang
Taj is an adviser to the business, ensuring Cleerly staff know the high standards demanded of them by the FCA and Cleerly’s own internal rules. Taj is a qualified mortgage adviser too, working in the sector for over two decades, with 13 years of this spent working with contractor and freelancer clients. He is a stickler for detail, is passionate about processes, and tends to have multiple projects on the go. When he’s not examining rules, he likes to lay down the law in under-15s football as referee or linesman.
Marketing Director
Andy Headington
Andy is a hugely experienced digital marketer with over 20 years working across SEO, PPC and analytics. He is a recognised speaker, trainer and blogger on the world of digital marketing as well as leading digital agency Adido. He has a keen love of data and analytics but also an interest in behavioural science, both of which help understand the world from very different perspectives! As well as being day to day, he's also very interested in the future of tech and how the world of AI is going to evolve our futures
Digital Director
Alex Othold
Alex started out in computing and software development over 20 years ago, applying his technical skills into co-founding digital agency Adido. The day to day for Alex involves overseeing all web projects and managing a busy creative team. He is the first to admit that he is a geek and is passionate about technical solutions in the digital space. When he is not immersed in solving technical problems, Alex loves to add to his ever growing trainer collection in his spare time, he has well over 100 pairs!
CEO
Sat Singh
Sat is the leader behind Cleerly’s mission. Following a stint in contracting, Sat founded the largest freelancer mortgage broker in 2006, making him a pioneer in serving independent professionals with mortgage needs. Bringing on board major high street lenders, his refusal to accept ‘no’ to fair lending options led to the many mortgages that professionals can choose from today. Sat’s key traits are leadership, negotiation and strategy. Despite his profile in the industry, at weekends Sat is a taxi service for his two teenagers’ various sports commitments.
T: 02394 212912